Freshchat
Chat med kunder og kundeemner på farten
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Appbeskrivelse
Android App -Analyse Og Gennemgang: Freshchat, Udviklet Af Freshworks Inc. Listet I Virksomhed -Kategori. Nuværende Version Er 8.2.2, Opdateret På 03/01/2025 . Ifølge Brugere Anmeldelser På Google Play: Freshchat. Opnået Over 120 Tusind Installationer. Freshchat Har I Øjeblikket 1 Tusind Anmeldelser, Gennemsnitlig Vurdering 3.8 Stjerner
Freshchat er en moderne beskedapp til salgs- og kundeengagementteams. Et spring fra ældre livechat-systemer bringer det kontinuiteten og oplevelsen af forbrugerbeskedapps til virksomheder for at hjælpe dem med at konvertere besøgende og glæde brugere.Med Android-appen kan teams:
Ace Conversations - Se, svar på, tildel og administrer samtaler hvor som helst og når som helst.
Ved, hvem du taler med - Få adgang til besøgendes profil med detaljer som kontaktoplysninger, begivenhedstidslinje og brugshistorik for at lave relevante samtaler.
Gå aldrig glip af en besked - Med push-beskeder får du besked, når du modtager svar på samtaler, eller når en bruger proaktivt henvender sig. Hold styr på beskeder, selv når du ikke er inde i appen.
Aktiver en hurtigere svartid - Optimer teamets produktivitet, selv mens du er på farten ved at dele FAQ-artikler med besøgende og brugere.
Vi Tilbyder I Øjeblikket Version 8.2.2. Dette Er Vores Seneste, Mest Optimerede Version. Det Er Velegnet Til Mange Forskellige Enheder. Gratis Download Direkte Apk Fra Google Play Store Eller Andre Versioner, Vi Er Vært For. Desuden Kan Du Downloade Uden Registrering Og Der Ikke Kræves Noget Login.
Vi Har Mere End 2000+ Tilgængelige Enheder Til Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet ... Med Så Mange Muligheder, Det Er Let For Dig At Vælge Spil Eller Software, Der Passer Til Din Enhed.
Det Kan Komme Godt Med, Hvis Der Er Nogen Landsbegrænsninger Eller Begrænsninger Fra Siden Af Din Enhed I Google App Store.
Hvad Er Nyt
This version includes bug fixes and performance enhancements to improve your support experience.
Bedøm Og Gennemgang I Google Play Store
Samlet Antal Ratings
Samlet Antal Aktive Brugere, Der Er Vurderet Til: FreshchatSamlet Antal Installationer (*Estimeret)
Estimering Af Det Samlede Antal Installationer På Google Play, Tilnærmet Fra Antallet Af Ratings Og Installationsgrænser Opnået På Google Play.
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Seneste Kommentarer
A Google user
One of the biggest missing features is the ability to set a custom notification tone. I'm not going to look at my phone *everytime* I hear a notification sound. The Freshdesk app has this feature yet in Freshchat, where it's arguably more important to set a distinct notification sound, it's completely absent. I really hope this is coming extremely soon. I'm tired of looking for ways to override this. Not having this feature is vexing. EDIT: In response to Freshworks Reply. I noticed this awhile back. I am still disappointed I cannot assign my own custom sound.
Daniel Serajian-Bates
The overall app seems to work fine in general, however the main chat feature is completely broken. Live chats do not update unless you close the app down and reopen it during any conversation flow, really disappointed as we have just migrated from Zendesk to this!
Sam Fard
2 Things that are really needed: 1) the ability for the agent to go offline if they are busy! 2) to get a notification sound each time the customer replies. Currently you only get one notification when the chat first gets initiated. For all the subsequent ones, you have to constantly keep an eye on the chat to see if there are new replies. Incredibly annoying!
Pandith
I have to reinstall the app every now and then to use it as throws an error even when connected to a high speed internet. Their devlopers are least bothered to check this particular issue as I see many other users are facing the same issue from last many months. If they are already trying to resolve this, then they have taken significant amount of time to crack the deal. Freshworsk- Any plans for changing your dev and getting this resolved??
David Yunana
I've been using this app for a while to work and it working very fine
Manqoba Kunene
Unable to sign in to work helpdesk URL, error message says "Problem fetching data. Please try again later" have tried uninstalling and reinstalling and no success
kyle wilmot
Unimpressed, my team members have constantly struggled to log in, messages and notifications are delayed. Main issue is the home screen showing recent conversations constantly reverts to conversations that are atleast 4 weeks old, I have to wait until a new message is received before I can find the conversation again. The desktop version is great, but the app is clunky and often leads to customers complaining about the response times
J M
Never get notifications on android. Have to constantly start at the profile menu instead of the chats. Can't stay selected on my choose chat group/filter. Additionally, now after so much time, it gives an error that can only be fixed when reinstalling which means I need to log in again. Pain in the behind.