Zoho Desk

Kontekst bogate help desk softver koji omogućuje tvrtkama više usredotočiti na kupca.

Podaci O Aplikaciji

Verzija :

2.9.1

Kategorija :

Djelatnost

Ažurirati :

April 03, 2025

Instalacija :

266,513

Programer :

Zoho Corporation

Zahtijeva Android :

Android 5.0+

Ocjena Sadržaja :

Everyone

Get it on :

Preuzeti APK

Opis Aplikacije

Analiza I Pregled Android Aplikacija: Zoho Desk, Razvijen Od Zoho Corporation. Navedeno U Kategoriji Djelatnost. Trenutna Verzija Je 2.9.1, Ažurirana Na 03/04/2025 . Prema Recenzijama Korisnika Na Google Playu: Zoho Desk. Postignute Više Od 267 Tisuća Instalacije. Zoho Desk Trenutno Ima 3 Tisuća Recenzije, Prosječna Ocjena 4.5 Zvijezda

Zoho Desk je vodeći Zohov softver za korisničku uslugu koji pomaže tvrtkama da automatiziraju svoje poslovanje s korisničkim uslugama. Mobilna aplikacija Zoho Desk pruža vam fleksibilnost za zatvaranje ulaznica u pokretu, s istom lakoćom i funkcionalnošću kao i verzija za radnu površinu. Prikladno je koristiti, može se prilagoditi bilo kojem poslu i ne košta bogatstvo, tako da je vaš fokus samo na kupca.
{br. To stvarno treba vaša pažnja.

Ostanite povezani: Oprovica s kupcima na WhatsApp, Instagramu, Twitteru, WeChat -u i drugim aplikacijama za razmjenu trenutnih poruka.
{br. doslovno. Stavite lice svakoj ulaznici donoseći kontaktne podatke iz Zoho CRM -a u Zoho Desk.

Neomopkono surađivati: Radite bez obzira s drugim odjelima, označite svoj tim na ulaznicama i s njima surađujte na feedu tima kako biste brže zatvorili karte kako biste zatvorili ulaznice nego ikad prije.
{br. S gestama: Pojednostavite često izvedene radnje ulaznica poput uređivanja, zatvaranja i premještanja ulaznica brzim i jednostavnim prebacivanjem.

zadatke za praćenje i vrijeme ulaznica: Pratite zadatke za svaku kartu i pratite koliko vremena su vaši agenti potrošili na na Ulaznice s praćenjem vremena.

Uvijek radimo na tome da vaše iskustvo mobilne aplikacije Zoho postane što je moguće glatko. Ako se suočite s bilo kojim problemima, napišite nam na [email protected] i mi ćemo vam se odmah javiti.

Trenutno Nudimo Verziju 2.9.1. Ovo Je Naša Najnovija, Najoptimiziranija Verzija. Prikladan Je Za Mnogo Različitih Uređaja. Besplatno Preuzmite Izravno Apk Iz Google Play Store -A Ili Drugih Verzija Koje Ugošćujemo. Štoviše, Možete Preuzeti Bez Registracije I Nije Potrebna Prijava.

Imamo Više Od 2000+ Dostupnih Uređaja Za Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet ... S Toliko Opcija, Lako Vam Je Odabrati Igre Ili Softver Koji Odgovara Vašem Uređaju.

To Može Biti Korisno Ako Postoje Bilo Kakva Ograničenja Zemlje Ili Bilo Kakva Ograničenja Sa Strane Vašeg Uređaja U Google App Storeu.

Što Je Novo

- Bug fixes and enhancements

Ocijenite I Pregledajte U Google Play Storeu

4.5

2,814 Ukupno

5 75.4

4 13.0

3 5.8

2 0.9

1 4.9

Ukupni Broj Ocjena

Ukupni Broj Aktivnih Korisnika Ocijenjenih Za: Zoho Desk

Ukupni Broj Instalacija (*Procijenjeno)

Procjena Ukupnog Broja Instalacija Na Google Playu, Približno Iz Broja Ocjena I Instalacijskih Granica Postignutih Na Google Playu.

Nedavni Komentari

Karthik Prashanth N

Product is good! But dreadful, pathetic support. 15 days nearly just to add credits to enable support via WhatsApp! Unacceptable for an app which claims to enable great support. Zoho, your support team is a joke. FYI, your team promised a resolution by eod Aug 20th. Still haven't received a response.

Gregory Moulton

The app is not nearly as good as the freshdesk app, but is passable for small ticket chains. However, as soon as you have a large ticket, with lots of replies, it crashes and freezes almost constantly when trying to reply. I'm using a flagship android phone, so I'd expect the phone to be able to handle anything. But I expect the app is designed inefficiently in that it loads all previous responses on the ticket when you try to reply and this is probably too much for the phone to handle.

Ivy Poison

Useless and overpriced customer portal that will rip you off when billing starts for the next year... 30 € more billed without any information about WHY. VIBER TEMPLATES anytime soon (as WhatsApp is like totally exposing passwords and usernames). Sending emails does not do any good as you answer on emails once per year ... I AM NOT SENDING YOU MY CONTACT INFO FOR MILIONTH TIME... AS YOU DO NOT CARE TO RESPOND MORE THAN OMCE PER YEAR ... NO ANSWER TO MY EMAILS AT ALL !!!

Ben Shearer

The app is usable but buggy. You can identify tickets, assign them, reply/close, all the good stuff needed to resolve a ticket however a common bug is when you comment on a ticket or reply to it in the app your comment/response will often end up on multiple tickets rather than just the one you chose. This can obviously cause problems for other tickets when using the desktop app. Also, have encountered an issue where a user who has been added doesn't appear in the app to assign tickets.

Matthew Wight

Everything was great but I recently stopped receiving notifications for Ticket replies

Mikkel Schmidt

The app is so slow. It takes up to 5-10 minutes to update your inbox if it even works. Half of the time it will load of minutes and then show a box "an error occurred, please try again later". The point with an app like this is to be able to check you tickets on the go. So when you are busy and have 10 minutes to check, but you then spent your available time waiting for the app to load instead of being productive, the app just becomes useless.

Ashutosh Singh

Unable to merge tickets with the latest update.

Travis Villalpando

Cannot even tag people correctly within the app (like you can on desktop - literally doesnt even register it even when you do it the same as on pc), doesn't work with an email signature without it automatically formatting it a weird way (like as an email thread). Would be a good app, but it's so buggy you'll have to use the desktop version anyway