Help Scout
Android용 Help Scout로 헬프 데스크를 주머니 속으로 가져오세요.
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앱 설명
Android 앱 분석 및 검토 : Help Scout, Help Scout에서 개발했습니다. 생산성 카테고리에 나열되어 있습니다. 현재 버전은 2025.16이며 10/07/2025 에 업데이트되었습니다. Google Play : Help Scout에서 사용자 리뷰에 따르면. 39 천 이상의 설치를 달성했습니다. Help Scout는 현재 302 리뷰, 평균 등급 3.3 스타를 보유하고 있습니다
언제 어디서나 고객 서비스를 위해 헬프 데스크를 주머니에 넣고 다니십시오. Help Scout Android 앱을 사용하면 대화를 빠르게 검토하고 팀원에게 대화를 할당하고 고객에게 답장을 보낼 수 있습니다.생각, 피드백, 제안? 모두 듣고 싶습니다! [email protected]으로 이메일을 보내 알려주십시오!
이 앱을 사용할 수 있는 최소 연령 등급은 16세입니다.
우리는 현재 버전 2025.16를 제공하고 있습니다. 이것은 우리의 최신 버전입니다. 다양한 장치에 적합합니다. Google Play 스토어 또는 우리가 호스팅하는 기타 버전에서 직접 Apk를 무료로 다운로드하십시오. 또한 등록없이 다운로드 할 수 있으며 로그인이 필요하지 않습니다.
옵션이 많은 Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet ... 용 2000+ 이상의 장치가 있으며 장치에 맞는 게임이나 소프트웨어를 쉽게 선택할 수 있습니다.
Google App Store의 국가 제한이나 장치 측면에서 제한 사항이 있으면 유용 할 수 있습니다.
새로운 것
The notification station got a new addition: you can now see who reacted to your thread. We also made some behind-the-scenes improvements.
최근 의견
S Ford
**Update, the support received regarding the issues my team and I were having has been fantastic, and all issues resolved! The update to the app and emaied guidance makes it function as normal. Thank you. - original review-This used to be great on my phone, but since the last upgrade emails are not opening, getting blank screens and pages won't refresh. I can no longer be productive.
A Google user
I see that HelpScout has responded to some previous reviews saying that the app has been fixed in version 2, but I am writing this days after their response and have been using the latest version and still constantly have the notification issue. I have just had to uninstall again because the app is useless on Android. This is such an annoying bug -- it brings on a small wave of rage when I get an important HelpScout notice and then cannot get the app to load the conversation, then get a mailbox error, then have to jump through hoops to try and get into the mailbox. HelpScout is so elegant about most of its features that this sticks out embarrassingly - especially for the price of entry. If this is not fixed, we will likely switch away from HelpScout when our next yearly payment comes due. I really, sincerely hope that this is being seen as the horrible experience it is and that HS resources are being poured onto the problem. I have brought this problem to HS's attention by reaching out personally multiple times over the last few months and always get "friendly / polite" responses that do not register as adequate mea culpas to me. I don't think they get it.
Kenneth Ham
This app had been long abandoned. They have talked about adding chat since 2019. FIVE years and no progress in this regard. The biggest update they’ve had in years was to allow you to view your clients’ email address in the app. Seriously? They are content with mediocrity. I could forgive this if the app was polished and worked well, but it isn’t. It frequently crashes and the gesture to dismiss messages is super laggy. Sometimes it will cause you to dismiss the wrong message as a result!
Jon D
The main reason I signed up for HelpScout was to consolidate ticketing and web chat into one. Seemed promising. But the very basic functionality of an app not having ANY notifications whatsoever when someone starts a chat or send a ticket, is a showstopper for me. Mobility is key, and if I have to sit in front of a computer to get notified of incoming requests because the app doesn't work, well, there are plenty of options out there I'll say that much. Unfortunate, very promising, but missed.
Michel Villafan
revert the new changes.... so many awful productivity affecting changes on the new style, why?
Steve Cooke
I want to be able to respond to customer queries via the app. Thus requires me to (a) change the customer and/or add a new one; (b) edit a customer name (otherwise saved replies may not prefill data correctly) and (c) hide selected messages - all things I can do on my desktop. Until I can do this, this app is mostly useless. Of course, I may have missed these options in the app, in which case the UX needs improvement.
Jay Adra
Had a problem with push notifications. Turns out the settings to toggle different ones on and off can't be modified from the app itself. You have to do it from your desktop browser. Really should have these settings in-app to avoid confusion.
Nathan M
Helpscout used to be 5 star amazing; however no longer. We chose helpscout because we could easily take screenshots and paste them into tickets. However a recent update they did takes those screenshots and reduces the resolution significantly so they cannot even be read any longer. This one simple change they made destroyed the value of their platform for us and we are actively seeking an alternative platform now.