Help Scout

使用 Android 版 Help Scout 將幫助台放在口袋裡

應用信息

版本 :

2025.12

類別 :

效率提升

更新 :

March 31, 2025

安裝 :

37,946

開發人員 :

Help Scout

需要Android :

Android 5.0+

內容等級 :

Everyone

Get it on :

下載 APK

應用描述

Android應用分析和審查：Help Scout，由Help Scout開發。在效率提升類別中列出。當前版本為2025.12，在 31/03/2025 上更新。根據用戶在Google Play上的評論：Help Scout。超過38 千的安裝。 Help Scout目前有281評論，平均評分為3.2星

將您的幫助台放在口袋裡，隨時隨地為客戶服務。使用 Help Scout Android 應用程序，快速查看對話、將對話分配給隊友並回复客戶。

想法，反饋，建議？我們很想听聽這一切！發送電子郵件至 [email protected] 並告訴我們！

使用此應用程序的最低年齡分級為 16 歲。

我們目前正在提供2025.12版本。這是我們最新，最優化的版本。它適用於許多不同的設備。從Google Play商店或我們託管的其他版本中免費下載Apk。此外，您可以在不註冊的情況下下載且無需登錄。

我們擁有超過2000+的Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet ...設備，並提供了許多選項，您可以輕鬆選擇適合您設備的遊戲或軟件。

如果在Google App Store上有任何國家限製或設備側面受到任何限制，它可能會派上用場。

什麼是新的

In this release, notifications in the Notification Station can now be swiped to mark them as read or unread.

在Google Play商店進行評分和審查

3.2

281 全部的

5 33.3

4 16.5

3 12.2

2 13.6

1 24.4

安裝總數（*估計）

估計Google Play上安裝總數, 近似於評級數和在Google Play上達到的安裝界限.

最近的評論

S Ford

**Update, the support received regarding the issues my team and I were having has been fantastic, and all issues resolved! The update to the app and emaied guidance makes it function as normal. Thank you. - original review-This used to be great on my phone, but since the last upgrade emails are not opening, getting blank screens and pages won't refresh. I can no longer be productive.

A Google user

I see that HelpScout has responded to some previous reviews saying that the app has been fixed in version 2, but I am writing this days after their response and have been using the latest version and still constantly have the notification issue. I have just had to uninstall again because the app is useless on Android. This is such an annoying bug -- it brings on a small wave of rage when I get an important HelpScout notice and then cannot get the app to load the conversation, then get a mailbox error, then have to jump through hoops to try and get into the mailbox. HelpScout is so elegant about most of its features that this sticks out embarrassingly - especially for the price of entry. If this is not fixed, we will likely switch away from HelpScout when our next yearly payment comes due. I really, sincerely hope that this is being seen as the horrible experience it is and that HS resources are being poured onto the problem. I have brought this problem to HS's attention by reaching out personally multiple times over the last few months and always get "friendly / polite" responses that do not register as adequate mea culpas to me. I don't think they get it.

Kenneth Ham

This app had been long abandoned. They have talked about adding chat since 2019. FIVE years and no progress in this regard. The biggest update they’ve had in years was to allow you to view your clients’ email address in the app. Seriously? They are content with mediocrity. I could forgive this if the app was polished and worked well, but it isn’t. It frequently crashes and the gesture to dismiss messages is super laggy. Sometimes it will cause you to dismiss the wrong message as a result!

Jon D

The main reason I signed up for HelpScout was to consolidate ticketing and web chat into one. Seemed promising. But the very basic functionality of an app not having ANY notifications whatsoever when someone starts a chat or send a ticket, is a showstopper for me. Mobility is key, and if I have to sit in front of a computer to get notified of incoming requests because the app doesn't work, well, there are plenty of options out there I'll say that much. Unfortunate, very promising, but missed.

Michel Villafan

revert the new changes.... so many awful productivity affecting changes on the new style, why?

Steve Cooke

I want to be able to respond to customer queries via the app. Thus requires me to (a) change the customer and/or add a new one; (b) edit a customer name (otherwise saved replies may not prefill data correctly) and (c) hide selected messages - all things I can do on my desktop. Until I can do this, this app is mostly useless. Of course, I may have missed these options in the app, in which case the UX needs improvement.

Jay Adra

Had a problem with push notifications. Turns out the settings to toggle different ones on and off can't be modified from the app itself. You have to do it from your desktop browser. Really should have these settings in-app to avoid confusion.

Nathan M

Helpscout used to be 5 star amazing; however no longer. We chose helpscout because we could easily take screenshots and paste them into tickets. However a recent update they did takes those screenshots and reduces the resolution significantly so they cannot even be read any longer. This one simple change they made destroyed the value of their platform for us and we are actively seeking an alternative platform now.