Freshchat
Chat with customers & prospects on-the-go
App info
Advertisement
App description
Android App Analysis and Review: Freshchat, Developed by Freshworks Inc. Listed in Business Category. Current Version Is 8.2.3, Updated On 11/06/2025 . According to users reviews on Google Play: Freshchat. Achieved Over 122 thousand Installs. Freshchat Currently Has 1 thousand Reviews, Average Rating 3.8 Stars
Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.With the Android app, teams can:
Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.
Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.
Never miss a message - With push notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.
Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.
We are currently offering version 8.2.3. This is our latest, most optimized version. It is suitable for many different devices. Free download directly apk from the Google Play Store or other versions we're hosting. Moreover, you can download without registration and no login required.
We have more than 2000+ available devices for Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet ... with so many options, it’s easy for you to choose games or software that fit your device.
It can come in handy if there are any country restrictions or any restrictions from the side of your device on the Google App Store.
What's New
This version includes bug fixes and performance enhancements to improve your support experience.
Rate and review on Google Play store
Total number of ratings
Total number of active users rated for: FreshchatTotal number of installs (*estimated)
Estimation of total number of installs on Google Play, Approximated from number of ratings and install bounds achieved on Google Play.
Discover Apps
- Prep AI - Land Your Dream Job
- All Document Reader:PDF Viewer
- Fill and Sign Easy PDF Editor
- Bakesy: Home Bakery Biz App
- Cat DB - Catalytic Converters
- Phoenix Zero - Rideshare
- Flyers, Poster Maker, Design
- Recostar: Call Recorder + AI
- Freebie Invoice Estimate Maker
- Invoice Maker
- FAX App: Send Faxes from Phone
- Invoice Maker & Estimate App
Popular Apps
Popular New Apps
- All Document Reader:PDF Viewer
- Bakesy: Home Bakery Biz App
- FAX App: Send Faxes from Phone
- Invoice Maker & Estimate App
- Boards.com
- Time Clock: Easy Tracker
- Invoice Simple: Invoice Maker
- Acres: Land Data & Parcel Maps
- Adobe Scan AI PDF Scanner, OCR
- Tiny Fax - Send Fax from Phone
- Tiny Scanner - PDF Scanner App
- Flyers, Poster Maker, Design
Recent Comments
A Google user
One of the biggest missing features is the ability to set a custom notification tone. I'm not going to look at my phone *everytime* I hear a notification sound. The Freshdesk app has this feature yet in Freshchat, where it's arguably more important to set a distinct notification sound, it's completely absent. I really hope this is coming extremely soon. I'm tired of looking for ways to override this. Not having this feature is vexing. EDIT: In response to Freshworks Reply. I noticed this awhile back. I am still disappointed I cannot assign my own custom sound.
Daniel Serajian-Bates
The overall app seems to work fine in general, however the main chat feature is completely broken. Live chats do not update unless you close the app down and reopen it during any conversation flow, really disappointed as we have just migrated from Zendesk to this!
Sam Fard
2 Things that are really needed: 1) the ability for the agent to go offline if they are busy! 2) to get a notification sound each time the customer replies. Currently you only get one notification when the chat first gets initiated. For all the subsequent ones, you have to constantly keep an eye on the chat to see if there are new replies. Incredibly annoying!
Pandith
I have to reinstall the app every now and then to use it as throws an error even when connected to a high speed internet. Their devlopers are least bothered to check this particular issue as I see many other users are facing the same issue from last many months. If they are already trying to resolve this, then they have taken significant amount of time to crack the deal. Freshworsk- Any plans for changing your dev and getting this resolved??
David Yunana
I've been using this app for a while to work and it working very fine
Manqoba Kunene
Unable to sign in to work helpdesk URL, error message says "Problem fetching data. Please try again later" have tried uninstalling and reinstalling and no success
kyle wilmot
Unimpressed, my team members have constantly struggled to log in, messages and notifications are delayed. Main issue is the home screen showing recent conversations constantly reverts to conversations that are atleast 4 weeks old, I have to wait until a new message is received before I can find the conversation again. The desktop version is great, but the app is clunky and often leads to customers complaining about the response times
J M
Never get notifications on android. Have to constantly start at the profile menu instead of the chats. Can't stay selected on my choose chat group/filter. Additionally, now after so much time, it gives an error that can only be fixed when reinstalling which means I need to log in again. Pain in the behind.