MyGenMobile App
July 2023: Great news! We've launched our new redesigned MyGenMobile App!
App info
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App description
Android App Analysis and Review: MyGenMobile App, Developed by Gen Mobile. Listed in Events Category. Current Version Is 2.0.1, Updated On 12/05/2025 . According to users reviews on Google Play: MyGenMobile App. Achieved Over 105 thousand Installs. MyGenMobile App Currently Has 622 Reviews, Average Rating 4.4 Stars
Download the Gen Mobile app to manage your account with ease. You can change your plan, make payment, track your data usage, add more data or international talk credit and more!Gen Mobile delivers the best value in wireless with affordable plans for every budget and free unlimited international calling to over 100 destinations on plans $20 and up.
Buy a phone or bring your own and try one of our plans worry-free with a 7-day money-back guarantee.
We are currently offering version 2.0.1. This is our latest, most optimized version. It is suitable for many different devices. Free download directly apk from the Google Play Store or other versions we're hosting. Moreover, you can download without registration and no login required.
We have more than 2000+ available devices for Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet ... with so many options, it’s easy for you to choose games or software that fit your device.
It can come in handy if there are any country restrictions or any restrictions from the side of your device on the Google App Store.
What's New
Some bugs resolved
Recent Comments
Ki Ki
Not a good app. Doesn't tell you how much hot spot data you've used & doesn't show the devices that you can purchase to use on this network. All of their customer service reps are located overseas and I can't even tell you how many times they gave me incorrect information or otherwise screwed something up majorly on my account. Probably the worst wireless company I've ever had in my entire life & naturally their corresponding app is no better. I just switched carriers to Metro & so happy I did!
Tim E (timmers91)
GenMobile is by far the WORST: from the mediocre phone & wi-fi services to the disaster of a customer service dept! You can't access your acct online but are directed to the app which is a useless MESS! Nothing works (ex. none of the payment links work) and info displayed about your acct is wrong (ex. usage info). They push using the app but all the review responses from them here say to contact customer service to resolve issues. Isn't the purpose of the app to avoid having to call them??
Mike
What a horrible Lifeline provider! Because they are so horrible (randomly turning off my phone, ppl can not get a hold of me even though I have wifi and am sitting right by it!) So now I am trying to transfer service to hopefully a competent provider. Gen mobile now has cut off my service before I even have a sim card from SafeLink. You have been warned Gen mobile is a horrible cell phone company!
Jess
I had bought one of their phones and it's already not working. It's only been about 6 months. The phone keeps freezing up. I called and was told the warranty is up already. It only had a month warranty apparently. I kinda disappointed that I can't get a replacement.
Vee 4Peace
This is absolute the worst service provider. I've had this phone for about a year. I had data issues from the start. I have never been able to send an image through text messaging to this day. I have called the company every single month because about a week or so before my bill is due I don't have data on a unlimited plan. The app functions do not work. Their auto pay doesn't work properly. I'm supposed to get $15 off and yet they charge me the full amount. Better off with Metro or cricket
Key Clemons
This company cut my phone off before the date to pay my bill. They didn't want to send me any text messages or written communication that my my autopay was cancelled. Then when I asked if I could speak with a supervisor concerning my account. I was put on hold and no one never returned to the phone.
Dani Lamb
‼️SCAMSCAMSCAM ALERTGEN MOBILE REPS ARE CHARGING FOR FREE PHONES. THEY TELL ONE CUSTOMER THEY ARE DENIED THEN TURN AROUND &SELL THE SAME DEVICE TO ANOTHER CUSTOMER WITH THE OTHER PERSONS INFO DENYING FREE PHONES/TABLETS TO MAKE MONEY‼️No option for starting an account. Only for existing app accounts. The app is so simple it isn't useful at all. ALSO THEY NEVER ANSWER THE PHONE ‼️ YOUR SERVICE WILL BE INTERUPTED WITHOUT NOTICE ‼️ HORRIBLE CUSTOMER SERVICE BAD RECEPTION (NOT TMOBILE OR SPRINT)
Robert Wilson
When your eyeballs need eyeballs to see gen app then this app is ready useful for my eyeballs have eyeballs and it a good app...maybe not for celebs