
MobileSupport(Bouygues)
MobileSupport, developed by Bouygues, is a powerful application designed to provide remote assistance to mobile users. It enables users to receive technical support and assistance from experts without leaving their current location. With MobileSupport, users can troubleshoot technical issues on their mobile devices, receive personalized guidance, and get access to a wealth of resources to help them get the most out of their devices. The app is easy to use and provides a seamless experience, allowing users to receive support and assistance anytime, anywhere. Whether you need help with setting up your device or troubleshooting an issue, MobileSupport is the perfect solution for all your mobile support needs. So, download the app today and take advantage of the many benefits it has to offer.
App info
App description
Android App Analysis and Review: MobileSupport(Bouygues), Developed by RSUPPORT Co., Ltd.. Listed in Business Category. Current Version Is 5.4.3.7(Build 205), Updated On 23/04/2019 . According to users reviews on Google Play: MobileSupport(Bouygues). Achieved Over 2 million Installs. MobileSupport(Bouygues) Currently Has 11 Reviews, Average Rating 2.8 Stars
Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.[Key Features]
1. Screen Control
View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.
2. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.
3. Text Chat
MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.
4. Simple Connection
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.
[Receiving Mobile Device Support - Customers]
1. Download, install, and then launch the ‘MobileSupport’ application.
2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3. Engage in real-time video support.
4. Close the application once video support session has ended.