
DAK App
My pocket DAK
App info
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App description
Android App Analysis and Review: DAK App, Developed by Mobile-Team der DAK-Gesundheit. Listed in Health & fitness Category. Current Version Is 3.46.0, Updated On 14/07/2025 . According to users reviews on Google Play: DAK App. Achieved Over 1 million Installs. DAK App Currently Has 37 thousand Reviews, Average Rating 3.2 Stars
Submit invoices and certificates, manage bonus programs, report a move or change of name, apply for a new insurance card – with the DAK App this is easy, fast and accessible. Discover the service center for your pocket!What is Meine DAK?
"Meine DAK" is your protected area where you can quickly and easily handle your matters, either via app or on the web. The app is also your personal key for a secure login on the web – you always need it for two-factor authentication. We thus ensure that your health data is well protected.
What are the advantages of the DAK App?
✓ Submit invoices and certificates: Send documents easily and conveniently with the scanning function.
✓ See the sick notes received by DAK, both the sick notes submitted by you and any electronically transmitted sick notes (eCoIfW).
✓ Manage the bonus program "AktivBonus": Earn points and convert them into cash rewards via the DAK App.
✓ Easy to use and barrier-free: Set the DAK App exactly as you need it, for example the font size.
✓ Your fastest connection to us: Call back service, chat, telephone or e-mail – you have the choice.
✓ Digital mailbox saves paper and time: Deal with matters quickly, easily and paperless with the app.
✓ Family service: Deal with matters related to your family-insured children conveniently via the app.
✓ Healthcare services and management
✓ DAK online video consultation: Easy access to specialists with online doctor´s appointment
Other functions of the DAK App
✓ Unlock the ePA app and use electronic patient files
To the DAK App in four steps
To use the DAK App, you need to register once. After that, you can log in to the DAK App with your fingerprint or facial recognition, for example.
How to set up the app
1. Download the app
2. Confirm e-mail address
3. Set up app code
4. Identify yourself personally
Here you can find video instructions for setting up the app: https://www.dak.de/app
The registration and identification process is designed to protect your health data. Another advantage: You only have to identify yourself personally once and then you can use our various digital offers, easily and safely. With only a password or your app code!
Here you will find common questions about the app and the registration process: https://www.dak.de/dak-id
Who can use the DAK App?
The DAK App can be used by all insured persons aged 15 or over, provided they have a health card and a smartphone with the current operating system (Android 10 or higher). The smartphone must also be protected by a display lock, for example by biometric recognition.
Other technical requirements
- Chrome is set as the default web browser
- No rooted device
- No custom ROMs
Accessibility
The accessibility statement of the app can be found at: https://www.dak.de/barrierefreiheit-app einsehen.
How to contact us
Are you having technical problems with the DAK App? When installing, registering or logging in? We are happy to help you. Please let us know your technical problem using this form: https://www.dak.de/app-support. Or just call us on: 040 325 325 555.
We look forward to your feedback!
We will continuously expand the scope of the app according to your wishes. To make it as easy as possible for you, we ask for your opinion directly in the app at various points. We look forward to your comments, evaluations and suggestions.
We are currently offering version 3.46.0. This is our latest, most optimized version. It is suitable for many different devices. Free download directly apk from the Google Play Store or other versions we're hosting. Moreover, you can download without registration and no login required.
We have more than 2000+ available devices for Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet ... with so many options, it’s easy for you to choose games or software that fit your device.
It can come in handy if there are any country restrictions or any restrictions from the side of your device on the Google App Store.
What's New
New in this version:
- You can now activate notifications for video consultations.
- You can now enter and manage business and private phone numbers under "Profile". This also allows you to control when and on which number you want to receive a call.
We've also made some further optimizations based on your customer feedback and further improved accessibility.
- You can now activate notifications for video consultations.
- You can now enter and manage business and private phone numbers under "Profile". This also allows you to control when and on which number you want to receive a call.
We've also made some further optimizations based on your customer feedback and further improved accessibility.
Recent Comments
Artur Carrasco
App doesn't let me take screenshots,make it hard to translate the content inside of it. Now, the app doesn't open, it just says the environment is not safe (after more than an year of using it in the same phone). The app and android system are updated and I can't access the browser version of the customer area because it uses 2-step authentication, also requiring this app.
Khaled Alaswad
Th app is sucks. I can't log in, and I can't create a new profile. I tried to reset the password, but it doesn't work as I don't receive the email from the app to change the password. I mean, DAK can just hair a UX designer to enhance the app, but no, it's still the same problem since one year, which makes me think of changing the whole insurance company.
Vlad Gross
Security features really complicated, unnecessarily so. Why do I have to remember a password and a six digit App code? Have you heard of properly implemented two-step authentication? If you don't remember the app code all you can do is reset everything and wait for the "messenger on a horse back" from the Post to deliver you a paper with some login details that you skillfully have to input (or you have to do it all over again...reset, "messenger on the horseback" brings you paper..) Ridiculous..
Sankoh RSFirm
At first I was thinking maybe my network is not working properly then I have to pay for more data and tried to register again, 😅 that was the worst 😑. Each time I try, it keeps telling me "make sure your password is correct" And I put a new password, it rolled rolled back and shown that same thing. This app is not working properly and I hope you find a solution to that issue. 😒
Aaroodd U R
They didn't even try to make a decent app, errors everywhere and unnecessary and complicated registration procedure. I just wanted to see messages in my online account and they ask to do 2FA. If you are asking for such things, first make sure that customers can do it properly. When I emailed about the problem, they sent a generic email on how to install the app. Probably gonna find a way to change the provider.
A Google user
Full of bugs - app seems not even half baked. Error pages every 2 click. Additionally no login possible. After changing the password and trying to use it, system doesn't recognize the new password and tells me I am wrong with either login or password . Hell of a struggle for that little what they try to offer with the app.
Alisa Kotmair
Registering for this app is a pain. They require you to confirm identity with yet another app from the bmi. If you stop the registration process halfway, it messes up the system, and you must call and reset. The telephone technical support is nice, but something that should be simple and helpful becomes a burde, thanks to bureaucratic hurdles.
Anastasiya Purtova
Did even have a chance to use this app because i stuck with registration. I tried to registere myself last year and this year again. And the same error again - "Account is already registered, enter a password". No possiblity to restore a password at all. You should really review the registration process completely. Btw, the Aktivierungscode that you send by mail can't be entered before entering password. In case you forget your password there is no way to restore it.