British Gas

Keep tabs on your energy account, book an engineer, and more with our app.

App info

Version :

2.35.0

Category :

House & home

Update :

March 27, 2024

Installs :

3,199,782

Developer :

British Gas Trading Ltd.

Requires Android :

Android 5.0+

Content Rating :

Everyone

Get it on :

Download APK

App description

Android App Analysis and Review: British Gas, Developed by British Gas Trading Ltd.. Listed in House & home Category. Current Version Is 2.35.0, Updated On 27/03/2024 . According to users reviews on Google Play: British Gas. Achieved Over 3 million Installs. British Gas Currently Has 77 thousand Reviews, Average Rating 3.2 Stars

You want to spend time enjoying your home, not running it. And our app is here to help you.
Here’s what you can do:
- Book an engineer (if you have cover with us)
- Book one-off boiler repairs (even if you don’t have cover)
- Track and manage engineer appointments
- Submit meter readings for more accurate bills
- Book an annual boiler service*
- Top up your smart pre-pay meter
- Get handy in-app notifications and reminders
- View and pay bills quickly and securely
- Stay on top of your spending with energy budgets
- Chat to an adviser for help
- Buy HomeCare cover to avoid unexpected repair bills
- Protect your plumbing, electrical system and kitchen appliances
- See live energy usage**
- Switch energy tariffs

Plus we’re always working on new ways to make our app handier and easier to use.

**Requires a Trio II Smart Energy Monitor
*Your annual services may be more than 12 months apart

We are currently offering version 2.35.0. This is our latest, most optimized version. It is suitable for many different devices. Free download directly apk from the Google Play Store or other versions we're hosting. Moreover, you can download without registration and no login required.

We have more than 2000+ available devices for Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet ... with so many options, it’s easy for you to choose games or software that fit your device.

It can come in handy if there are any country restrictions or any restrictions from the side of your device on the Google App Store.

What's New

• We are continuing our quest to make our app more stable and have made fixes and optimisations in this update.
• Top tip: keep notifications switched on to get the latest news.

Rate and review on Google Play store

3.2

77,500 total

5 39.6

4 15.1

3 3.8

2 5.7

1 35.8

Total number of ratings

Total number of active users rated for: British Gas

Total number of installs (*estimated)

Estimation of total number of installs on Google Play, Approximated from number of ratings and install bounds achieved on Google Play.

Recent Comments

Zita Williams

First time i used it, it was good now when I top up everytime I have to go out to the meters and put it a long bloody code in each meter just to get the top up on apparently it doesn't go through via the app the payment does of course but it doesn't go through to the meter. Great fun in the dark in the middle of winter. Why have a payment system through an app that doesn't work cannot wait to switch energy company and get back on direct debit

Kenneth Bladon

I was inveigled into switching from my previous supplier and find that unlike with them, I get no low credit warning, and, when I topped up this morning, the credit remaining was 30 hours out of date. If I could give no stars, I would. Still no low credit warning, again I have been left without power.

Thomas ord

2022: Very little to say apart from it's a very poor app. Riddled with bugs. It collects the money so it does what it is needed to do as far as a business would be concerned. But overall, barely functional. As of 2025: Still absolutely no improvement. Still riddled with bugs. Keeps asking me to rate the app, even though I scold it annually. Its embarrassing that this is the best British Gas can provide.

Louisa G.

1), I have dual fuel. The balances on the app say £0.00 and even once I have topped up, that doesn't change. I have to rely on someone to verbally tell me what the balances are from the smart meter display instead. I am physically unable to get to the display for myself. 2), I can top up one fuel successfully but the app will then decline the other fuel top up and I often have to wait 24 hours before it is successful. 3), Too slow to load! Online account app is exactly the same. Frustrated!!

Michelle Richards

When I first started using this app, it was good. We were able to see our balance accurate balance for both gas and electricity. About a year or maybe more, we've had both gas and electricity meters updated and a new smart meter fitted, and now nothing works. You don't get an accurate balance reading. Also, when topping up both gas and electricity, we have to manually add it to both meters. Not liking the app now.

Darren Martindale

British Gas app works well enough for topping up my appliances. The app and my smart meters are not synced correctly so even if the app is telling me one amount my meter tells me something else . There's no warning messages to tell me when my credit is low and when I do top up using the app the credit does not immediately get transferred to my smart meters like digital currency. Overall I no longer have to go to a shop to top up so that's one good thing

Christine Hedges

Its great when it works but it doesn't always and I've had numerous problems with it. It's slow, often stops mid loading then you have to start again and it never shows the true balance it's always running behind so it may show you've got £20 when in fact you're down to £5. The monitor is delicate. Not fit for purpose.

Victoria Warmer

Doesn't show the current balance. Both gas and electric shows at 0.00 since September 2024, and even before the balance was never correct. Even my smart meter doesn't work and only shows my balance and usage for gas. When I've contacted them, they just say I'm being updated to a better system. Think it's time to switch to a company that might be better!