BT Cloud Work
Download the BT Cloud Work app: essential for your BT Cloud Work service.
App info
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App description
Android App Analysis and Review: BT Cloud Work, Developed by BT Group PLC. Listed in Communication Category. Current Version Is 25.2.20.320010, Updated On 12/06/2025 . According to users reviews on Google Play: BT Cloud Work. Achieved Over 61 thousand Installs. BT Cloud Work Currently Has 162 Reviews, Average Rating 3.0 Stars
Download the BT Cloud Work app — the essential application for your BT Cloud Work service. Manage your phone system directly from your smartphone and handle your business calls, voicemails and faxes, messages, video meetings, anywhere.If you need any support please contact our service desk on 0800 389 0321.
Use the BT Cloud Work app on your smartphone to:
- Show your BT Cloud Work business number as your Caller ID when making calls.
- Make VoIP calls over Wi-fi / 3G / 4G / 5G
- Use the BT Cloud Work RingOut feature to continue making calls with business caller ID using your mobile network
- Switch an active call to your mobile if you’re walking away from your desk
- Keep all your business voicemails and faxes separate from your personal messages.
- See who left a message, forward messages, and tap to return calls with Visual Voicemail.
- Send and receive faxes, by accessing photos, email attachments, and cloud storage such as Dropbox & Google Drive
- View call time, date, and duration, and return calls directly from your BT Cloud Work call logs.
- Get notifications of incoming messages.
- Access your company extensions as a contact group.
- Conferencing feature with unlimited conference calling for up to 1000 participants per conference*
- Host and participate in HD video conferencing meetings*
- Collaborate with colleagues; send and receive messages and files
BT Cloud Work - a cloud-based business phone system that delivers:
- Local, Free Phone and Non Geographic numbers
- Auto-receptionist
- Multiple extensions
- Advanced call management and answering rules
- Multiple voicemail boxes
- Visual voicemail
- Internet fax
- Music on hold
- Custom greetings
- Call screening
- Call queues
- Dial-by-name directory
- Conferencing*
We are currently offering version 25.2.20.320010. This is our latest, most optimized version. It is suitable for many different devices. Free download directly apk from the Google Play Store or other versions we're hosting. Moreover, you can download without registration and no login required.
We have more than 2000+ available devices for Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet ... with so many options, it’s easy for you to choose games or software that fit your device.
It can come in handy if there are any country restrictions or any restrictions from the side of your device on the Google App Store.
What's New
Guest Name Management - Ability to modify a guest users name in a Cloud Work meeting
Message Replies - Quickly and easily reply to a messaging in a conversation
General Bug fixes
Message Replies - Quickly and easily reply to a messaging in a conversation
General Bug fixes
Rate and review on Google Play store
Total number of installs (*estimated)
Estimation of total number of installs on Google Play, Approximated from number of ratings and install bounds achieved on Google Play.
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Recent Comments
Euni Ichigo S-Guranto
Customer service is decent, some talk too fast and others are kinda slow but they do their best to find the solution and are incredibly responsive! 😀 Wish the app could be transferred to my external memory as it's starting to take over my internal phone memory 😔 also tends to lag when there's poor signal or low Internet connection via WiFi, 4g or ethernet. Pretty good all round! Love the task features.
Natalie Evans
Update: uninstall, turn off phone, turn on, install and re-approve app permissions has fixed it for now. Missing phone calls as a helpdesk team. Not good when we need to be available for support. This has only been an issue since the app update. Seems to be intermittent but happening for our team. Just tested ringing and my app didn't notify me at all after sitting on line for a minute or so. Trying uninstall and reinstall.
A Google user
Screen locks when I'm mid call meaning the other person can't hear me. This doesn't happen in any other phone app I've used or even Whatsapp calls. On the flip side it is one of the few phone apps that are highly sensitive during a call meaning that you have to remember to hold it an inch from your face so your ear or cheek doesn't hang the call up. If you've ever made a call on any other smartphone app you will know the technology already exists to prevent both of these issues.
A Google user
Works really well and is very simple to use. Lots of features that you can change from the app. Just make sure your WiFi speed is good / mobile network has a good speed when you are making calls through the app. Also not recommended to tether your mobile to your laptop /.tablet etc whilst making calls through the app as it kills the quality of the call. Awesome
Anand Scialo
Can't search for contacts outside my organisation that aren't saved to my phone. What on earth is this?? Poor show BT, I can see it on desktop but not in-app?
Cleaner London
Please think twice before using this service. The app is extremely poor and not fit for purpose. You will get multiple missed calls which when you check will show the caller was holding for over a minute without the phone ringing. This will lead to lost business. Please find another provider, that's my advice.
Richard Judge
It's handy to have your mobile to take calls from the desk phone but it doesn't take calls when using Android Auto.
Robert Watson
This App worked okay.. Now they have decided to try to make it an integrated tool (like MS Teams) and have buried the phone features under layers of menus for things that no-one is interested in. No one will use these team features.. I dispair.. Update July 2021.. this app goes from.bad to worse with advertised features that just don't work.. BT Cloud phone is a brilliant product with excellent support let down by a rubbish app.