CA Service Point

Android App Analysis and Review: CA Service Point, Developed by Symantec Enterprise Division, Broadcom Inc.. Listed in Business Category. Current Version Is 1.8.0, Updated On 03/07/2025 . According to users reviews on Google Play: CA Service Point. Achieved Over 2 thousand Installs. CA Service Point Currently Has 1 Reviews, Average Rating 5.0 Stars

The CA Service Point mobile app is an extension of CA Service Management’s self-service capability. It is an easy-to-use, simple to configure, a productivity-centric mobile app providing customer self-service for exceptional support on-the-go. The mobile app enables users to seamlessly report an issue from their mobile device and view their tickets in a user-friendly mobile interface. This mobile app works only with the 17.2 and 17.3 release of CA Service Management.


With CA Service Point mobile app, you can:

. Use natural language to report an issue, anywhere anytime

. Receive context-based suggestions

. Manage tickets, including adding comments and modifying and closing tickets

. Track ongoing activity

. View, download and add attachments

. Use the mobile device’s ‘Geolocation’ capability to provide you location when requesting
a service.

. Call your Service Desk with a single click via the auto dialer

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