MyOncor

MyOncor

Report a power outage, manage new service requests and get real-time updates.

App info


5.5.0
May 02, 2025
106,832
Android 7.0+
Everyone
Get MyOncor for Free on Google Play

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App description


Android App Analysis and Review: MyOncor, Developed by Oncor Electric Delivery Company LLC. Listed in Business Category. Current Version Is 5.5.0, Updated On 02/05/2025 . According to users reviews on Google Play: MyOncor. Achieved Over 107 thousand Installs. MyOncor Currently Has 357 Reviews, Average Rating 3.2 Stars

More power at your fingertips. With MyOncor, customers can instantly access their account and report outages, manage new service requests and receive real-time updates from Oncor.

Features include:

REPORT OUTAGES
• Report power outage and street light issues
• Check your current outage status and your outage history
• Track estimated restoration times quickly from your mobile device
• View outage information using current location or Google Maps

MANAGE NEW SERVICE REQUESTS
• Start and track new service for your construction project
• Manage multiple properties and locations
• Access builder and developer resources

REAL-TIME ONCOR NEWS UPDATES
• Read articles from Oncor’s blog, The Wire
• Find important safety information to keep you and your family safe before, after and during severe weather
• Receive energy efficiency tips to help manage your energy consumption and save on your electric bill
• Stay up-to-date with Oncor social media accounts

*To use MyOncor, you must be a customer in the Oncor Electric Delivery service territory.
We are currently offering version 5.5.0. This is our latest, most optimized version. It is suitable for many different devices. Free download directly apk from the Google Play Store or other versions we're hosting. Moreover, you can download without registration and no login required.

We have more than 2000+ available devices for Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet ... with so many options, it’s easy for you to choose games or software that fit your device.

It can come in handy if there are any country restrictions or any restrictions from the side of your device on the Google App Store.

What's New


MyOncor is updated regularly so we can make it better for you. Please update to the latest version to use all available app features. This version includes enhancements and bug fixes to improve the customer experience.

Rate and review on Google Play store


3.2
357 total
5 46.2
4 9.9
3 0.8
2 2.0
1 41.1

Total number of installs (*estimated)

Estimation of total number of installs on Google Play, Approximated from number of ratings and install bounds achieved on Google Play.

Recent Comments

user
Don Allen

I uninstalled the app and reinstalled it . The reason being, I opened the app this morning to make an outage report. It brought up my saved address just fine. When I clicked on one and began the report it froze up. I tried closing and reopening the app with no success. I uninstalled and reinstalled and can't get past the address confirmation. The same freeze up occurred on my Android phone. Oh! I also downloaded the app on my iPad and the same freeze up occurs. Any thoughtsh?

user
Teresa Foster

My rating is solely for the app. If I could rate Oncor itself would be a zero! The app is really of no use when your trying to get updated about your power being out. It's been saying the same exact thing since Tuesday. It gives no time frame as to when my power will get restored. In the meantime I get to watch neighbor by neighbor get their powered restored while we are still out. Keep checking the site, no useful information.

user
Matt Overholser

Sitting here with out power or heat...again. Trying to log in to the app, the app will not take my address, phone number, or meter ID. It locks me out for 10 minutes, but the best part is the 10 minute countdown will not count down unless I leave my phone on the countdown screen. If I close the app or navigate away from the countdown screen, it stops counting down. When I come back to it later it's resumes counting from where I left it. It's super frustrating!

user
T T

Unable to add my location/account in the app. It requires an entry for Retail Electric Provider, but my provider is not in the validated list from which the provider has to be selected. The app needs to be updated to include all current retail electric providers.

user
A Google user

App does not accept any user input (reverts to "back" screen) from all options, including electric service provider. Can't scroll to see full screen leaving the keyboard blocking next move. So much for setting up outtage reporting, which happens more often than it should.

user
Carrie Boswell

My power has been shutting off and on intermittently over the past week. By the time I open the app to report it has reset. Your app needs to let us report this type outage. It seems to indicate trouble with the equipment that may fail soon. Thank you.

user
A Google user

On an Android phone the keyboard covers most of the field you're trying to enter and the button to go to the next field doesn't work. It's incredibly difficult to get this setup. Even the function for leaving feedback doesn't work well.

user
Jud Jacobs

Awful. Poorly designed. Frustrating. Does not work well on my Android phone. No way to report problems other than a full outage or the other couple of choices. Many other problems entering info in the app and using drop down menus.