
Visual Support
With Visual Support by SightCall, show what you see to experts.
App info
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App description
Android App Analysis and Review: Visual Support, Developed by SightCall. Listed in Business Category. Current Version Is 7.7.1 Build 800076475, Updated On 21/03/2025 . According to users reviews on Google Play: Visual Support. Achieved Over 755 thousand Installs. Visual Support Currently Has 456 Reviews, Average Rating 4.0 Stars
The Visual Support App allows support agents, experts and claim professionals to see what you see. Either by leveraging the back camera of your Android device or by sharing your screen.To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
• HD Audio
• Video frame rate auto adapt
• Screen sharing and co-browsing
• Live remote pointer
• 2 ways drawing and annotations
• Pause video, photos and picture saving
• Session recording
The App can access your stored data if the remote agent requests it, and only if you authorize it explicitely. The app also allows the remote agent to capture, store, process and retain photos taken during the live interactive session.
We are currently offering version 7.7.1 Build 800076475. This is our latest, most optimized version. It is suitable for many different devices. Free download directly apk from the Google Play Store or other versions we're hosting. Moreover, you can download without registration and no login required.
We have more than 2000+ available devices for Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet ... with so many options, it’s easy for you to choose games or software that fit your device.
It can come in handy if there are any country restrictions or any restrictions from the side of your device on the Google App Store.
What's New
In this release, we improved
- live translations with real-time translations
- Code scanner experience standardized
- Screenshare viewing experience improved
- Refined Consent Screen
And as usual, we improved performance and stability.
- live translations with real-time translations
- Code scanner experience standardized
- Screenshare viewing experience improved
- Refined Consent Screen
And as usual, we improved performance and stability.
Recent Comments
Summarah Hampton
Very useful, helpful app. The support tech was able to request and successfully access control of my phone's camera to get the pictures needed to assist with my dental treatment plan. So much faster and better than me doing it myself and potentially not getting what they needed. Fantastic visual assistance.
Daniel Sulistio
This app offers a lot of connection options compare to others. Just like all of the app out there, It will work great if you have good cell signal. If there's no good cell signal, then I am being unrealistic to expect any app to run properly.
A Google user
Was great that the tech could visually see my device. Had trouble getting the sound to go to speaker phone. Ultimately used bluetooth ear buds so I could hear the tech and show the tech at the same time.
A Google user
Excellent app used by EE to check my router set up saves explanation over the phone support agent could verify a fault or settings if needed or if there was one excellent choice by the best ISP and phone network in the country THAT IS TRUE EE infrastructure is covered by most of the country and mvnos actually use it to so EE dont lie saying they are the biggest and best
Jennifer Erickson
Keeps freezing both on wifi and cellular.
Ruben Iuga
Horrible app, it will freeze, at each small drop of signal it will close. Any video call app will work but not this one.
A Google user
Summer was a great customer service rep. Using the video, she gave me clear instructions that i was able follow and every thing worked out.
Sebastian S.
Worked well with even a 3g connection. Helped us to support our remote service team.