Helix Fi

Helix Fi

Control your Wi-Fi Internet network

App info


5.52.0-4
July 10, 2025
Android 7.0+
Everyone
Get Helix Fi for Free on Google Play

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App description


Android App Analysis and Review: Helix Fi, Developed by Vidéotron ltée. Listed in Tools Category. Current Version Is 5.52.0-4, Updated On 10/07/2025 . According to users reviews on Google Play: Helix Fi. Achieved Over 722 thousand Installs. Helix Fi Currently Has 2 thousand Reviews, Average Rating 3.3 Stars

Manage connections to your Wi-Fi network Use Parental Control to manage your household’s Internet usage. Troubleshoot or change your home connection settings, even remotely.

Available to all Videotron Helix customers with a Helix Internet or Helix TV and Internet plan. Use it, it’s free! Not a Helix customer? Browse our Helix Internet plans.

How do I use the Helix TV app?

Download the app to monitor connections to your home Wi-Fi network and manage your Internet connection wherever you are. Open the Helix Fi app on a mobile device and follow the instructions. They will guide you through using the app for the first time. It’s easy!


INTERESTING FEATURES

• Easily identify connected devices on your network thanks to the option to rename them. The app also notifies you of new connections. You can instantly cut off a device or user’s access to your Wi-Fi network, if needed.

• Control Internet usage for created user profiles. The Helix Fi app helps you better control the content your children are exposed to and foster focus or sleep by managing Internet access periods.

• Monitor usage for devices connected to your network and usage peaks. With this overview, you can easily retrieve or change your username and password. You can also quickly troubleshoot your Wi-Fi yourself, even remotely. For example, change port forwards to manage your coverage.

• And much more…


4 PRACTICAL SECTIONS

OVERVIEW : Share your WiFi password with your guests, remotely test your connection's status or Restart your Helix Fi gateway, as needed.

WI-FI : Select a Wi-Fi band, create profiles and delete users from your network. Manage internet usage for those who have a profile, like your family members. For example, pause Internet access at bedtime on weekdays so everyone gets good night’s sleep.

HOME : Easily connect and control all your compatible smart home devices from one place. Manage your smart lights, door locks, and thermostat directly on the app. Plus, protect your home automation devices with the Advanced Security feature.

ACCOUNT : Manage notifications, activate pods to extend your coverage or find useful resources to answer your questions about Helix Fi.

Need help? We posted articles to help you handle things yourself. Go to the Support tab on our website. (3281)
We are currently offering version 5.52.0-4. This is our latest, most optimized version. It is suitable for many different devices. Free download directly apk from the Google Play Store or other versions we're hosting. Moreover, you can download without registration and no login required.

We have more than 2000+ available devices for Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet ... with so many options, it’s easy for you to choose games or software that fit your device.

It can come in handy if there are any country restrictions or any restrictions from the side of your device on the Google App Store.

Rate and review on Google Play store


3.3
2,148 total
5 35.2
4 19.9
3 9.7
2 13.0
1 22.2

Total number of ratings

Total number of active users rated for: Helix Fi

Total number of installs (*estimated)

Estimation of total number of installs on Google Play, Approximated from number of ratings and install bounds achieved on Google Play.

Recent Comments

user
Jonathan Richard-Brochu

Somehow, the latest app release doesn't show up-to-date details of connected devices. Newly added devices just won't show, and there aren't any successful way to update the list you see in the app. Tried clearing app cache, singing out and in again, clearing app data, uninstalling and reinstalling. I'm still getting lost that was last updated in July of this here. Highly frustrating!

user
S.V. Wright

This app is awful, it doesn't get latest information from your router properly nor push changes made in the app to the router. Which wouldn't be the worst if the router still allowed you to make update within it via LAN connection. But no, most features are blocked and must be accessed through this God awful app. Videotron, fix your broken app or stop blocking features on the router itself via LAN access. This is beyond frustrating

user
Mathieu Bellerive

Trying to setup Helix and the app login is completely broken and can't. First "this site can't be reached" message, while on Videotron wifi. I connect through cellular instead, then make it to Helix site, but "une erreur est survenue". Then try again, phone gets stuck in an infinite loop with a web view getting opened then closed. I used to be with one of their competitors and it was plug-and-play, whereas this feels like every (first!) step is bugged.

user
Jean-Sebastien Miousse

You shouldn't have to use an app to have full control and configure your home router it is not safe and goes against best practices in security. This is the worst idea since Windows Recall. You should have full control over your router to configure it via a safe RJ45 cable point. Not an app where there could already be a Man-in-the-Middle attack. Shame on you.

user
Kevin Whitlock

What do you mean I have to use this app to manage my own WiFi settings??? This is absurd. I can't use my desktop, which is physically connected to the modem to manage it, but I can use my phone to access my settings and Videotron account from anywhere in the world without a password???? This is the opposite of secure and completely ludicrous. Now I understand why this service was so much cheaper than TekSavvy.

user
Alex benmergui

unreliable, signal lost repeatedly without explanation. regret going fully wireless as now I need to get pods to maintain a steady signal at an additional cost which wasn't told to me at moment of acquiring this product

user
Linda Marin

I like it but twice someone came to redo my wires outside and twice they told they would come back and redo all it and never came back sometimes I loose connection specially while I'm working not how much longer I will keep it might go to Bell see if they have better service at least I'll get better wires not piece here and there

user
Leon Embers

Can't open the app. When I try to log in, it keeps opening and closing a browser page on infinite loop.