Genesys Cloud Collaborate
Detailed employee profiles and contact lists, companywide
App info
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App description
Android App Analysis and Review: Genesys Cloud Collaborate, Developed by Genesys Cloud Services, Inc.. Listed in Business Category. Current Version Is 20250611.131, Updated On 11/06/2025 . According to users reviews on Google Play: Genesys Cloud Collaborate. Achieved Over 43 thousand Installs. Genesys Cloud Collaborate Currently Has 142 Reviews, Average Rating 3.7 Stars
Genesys Cloud™ Collaborate is an enterprise collaboration app for Android devices.Collaborate is designed to unleash the creativity, ideas, and passion of your employees, partners and customers with anytime, anywhere access. Quickly search and find the expertise in your company and communicate by phone, SMS, chat, and email.
Features
• Access employee profiles in a cloud-based directory
• Search colleagues by name, title, skill, and qualification
• Update your profile from within the app
• Create a favorite list of company contacts
• Call, email, and chat from within the app
We are currently offering version 20250611.131. This is our latest, most optimized version. It is suitable for many different devices. Free download directly apk from the Google Play Store or other versions we're hosting. Moreover, you can download without registration and no login required.
We have more than 2000+ available devices for Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet ... with so many options, it’s easy for you to choose games or software that fit your device.
It can come in handy if there are any country restrictions or any restrictions from the side of your device on the Google App Store.
What's New
Genesys Cloud™ Collaborate updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available. Thanks for using Collaborate!
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Rate and review on Google Play store
Total number of installs (*estimated)
Estimation of total number of installs on Google Play, Approximated from number of ratings and install bounds achieved on Google Play.
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Recent Comments
Mehul Balsaraf
*Dear Support, your app doesn't support login with Microsoft if you have a third party saml 2.0 and/or 2FA enabled. You're welcome for the free troubleshooting.* When signing in with a Microsoft account, you are put into a sign-in loop, so the app is completely unusable. need a solution for this.
A Google user
*Dear Support, pretty sure your app doesn't support login with Microsoft if you have a third party saml 2.0 and/or 2FA enabled. You're welcome for the free troubleshooting.* When signing in with a Microsoft account, you are put into a sign-in loop, so the app is completely unusable. Hopefully will be fixed soon.
A Google user
As a Contact Center Manager, I thought this app would do wonders for me. However, it does not work with my Samsung Note 8. I have emailed support several times within the year and have yet to receive any type of response.
Susan Quick
I cannot send anything on this app. It doesn't allow me to type in the chat field. Pixel 7
Benjamin Ramsay
Does not actually alert when new chats come in. When returning to the app after a few minutes all users show offline. You have to kill and restart the app to see their actual status and new chats again.
A Google user
#1-The app logs me out without warning. Im unaware until an employee has to call me and ask why im not responding to their chat. #2- Saved status means nothing as 60secs later, i will be back to "unavailable" again. Please fix these bugs as they have HUGE impacts on busy supervisors!!!
Akshay Kulkarni
I am able to connect via mobile app, however it will be great if you provide dashboard access via mobile app. For team managers like me this feature will be very helpful.
Karl Lazlo
Great app, better than avaya. Please understand that you will not receive mobile app notifications if you are signed into the web browser desktop version of this app.