Self Service Portal

Android App Analysis and Review: Self Service Portal, Developed by Micro Focus Software Inc.. Listed in Business Category. Current Version Is 1.2.1, Updated On 08/11/2018 . According to users reviews on Google Play: Self Service Portal. Achieved Over 10 thousand Installs. Self Service Portal Currently Has 18 Reviews, Average Rating 3.4 Stars

Self-Service Portal is the mobile version of Service Management Automation service portal in MicroFocus SMA suite. Via this application, user can:
1. Search service or support offerings, knowledge articles and news
2. Browse the service or support offerings
3. Create new service or support request
4. Approve or deny requests
5. Accept or reject resolved requests
6. Smart Ticketing and virtual agent support

IMPORTANT: This software requires connectivity to the Micro Focus Service Management Automation Suite (SMA-SM OR SMA-X 201711 Release or later). You may activate the mobile app by scanning a QA code from your company’s Service Management Automation Service Portal web site. You may also contact your IT administrator for an activation URL.

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