Xerox® Support Engage

Android App Analysis and Review: Xerox® Support Engage, Developed by Xerox Corporation. Listed in Productivity Category. Current Version Is 1.1.19, Updated On 13/10/2020 . According to users reviews on Google Play: Xerox® Support Engage. Achieved Over 6 thousand Installs. Xerox® Support Engage Currently Has 20 Reviews, Average Rating 4.4 Stars

"Xerox ® Support Engage provides direct access to support tools & resources including chat and video calls with Digital Support Experts.

About XEROX® SUPPORT ENGAGE

Support Engage is a comprehensive, end-to-end application for getting access to Xerox Support. Through a simple, conversational interface you can get answers for the range of Xerox devices. The app gives you access to:
• Diagnostic troubleshooting tools (guided help)
• A multilingual intelligent Digital Agent enabled to answer a wide range of technical problem resolution questions
• The extensive and authoritative Xerox knowledge database for technical support
• Access via chat to live Digital Support Experts via an algorithm which matches you to the best available expert
• Audio and video chat with live Digital Support Experts who can provide further support in real-time

NOTE: Digital Support Experts are provided the transcript of your Digital chat at the beginning of your session so that you will not have to repeat the issue or question to the live expert."

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