NYC311

Report problems, get City service status, and track requests on the go.

App info

Version :

5.9.0

Category :

Tools

Update :

January 06, 2025

Installs :

374,339

Developer :

City of New York

Requires Android :

Android 5.0+

Content Rating :

Everyone

Get it on :

Download APK

App description

Android App Analysis and Review: NYC311, Developed by City of New York. Listed in Tools Category. Current Version Is 5.9.0, Updated On 06/01/2025 . According to users reviews on Google Play: NYC311. Achieved Over 374 thousand Installs. NYC311 Currently Has 3 thousand Reviews, Average Rating 4.1 Stars

The NYC311 App is your on-the-go, one-stop shop for New York City government services.

Download the app to:

· Stay in the know. Daily status of Alternate Side Parking, trash collection, and schools is always just one tap away. You can also get notifications of any updates to the normal schedule.

· Report problems. See an issue in your neighborhood? You can easily file Service Requests for noise, illegal parking, dirty sidewalks, and much more.

· Track Service Requests. See the latest status of your requests all in one place.

· Connect with us. Get quick, easy access to services on our other channels, including NYC311 Online and Text.

We are currently offering version 5.9.0. This is our latest, most optimized version. It is suitable for many different devices. Free download directly apk from the Google Play Store or other versions we're hosting. Moreover, you can download without registration and no login required.

We have more than 2000+ available devices for Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet ... with so many options, it’s easy for you to choose games or software that fit your device.

It can come in handy if there are any country restrictions or any restrictions from the side of your device on the Google App Store.

What's New

What’s new:
• Driver Complaint and Lost Property Request forms refresh.
• App improvements and optimization.

Rate and review on Google Play store

4.1

2,539 total

5 66.3

4 12.0

3 4.2

2 1.2

1 16.3

Total number of ratings

Total number of active users rated for: NYC311

Total number of installs (*estimated)

Estimation of total number of installs on Google Play, Approximated from number of ratings and install bounds achieved on Google Play.

Recent Comments

Mark G

Used to be a one-stop shop for reporting issues. Now it seems half the issues are simply links to other agencies (DOT for potholes, ConEd for steam from a pothole). Tech has developed enough APIs, it should be easy to integrate these issues into the app itself. After an app update (not an upgrade) on Dec 19, 2022, fewer integrated report issue problems.

A Google user

Wish I can like this app. Would be great if the police actually response to the complaint. called 311 and file complaint many times through the app for noise complaint but either they respond hours later or "determined that police action was not necessary". Next door neighbor would start blasting music or playing musical instruments at 1 am in the morning, sometimes after, started at 4 am last night, filed a complaint but nothing happens. Neighbors does this at least once or twice a week during night time and all day during daytime, nonstop!! I've also noticed, everytime when I select as a "recurring problem" the response I get is "determined that police action was not necessary". No point of this app, they are only good for general info but not situations like these.

A Google user

App does not allow u 2 correct their GPS errors on blocked driveway. Your complaint will have the wrong address guaranteed. I tried for abt 15 minutes, first to correct the address that populated incorrectly in the app, then to train the GPS to the correct location (backing up or going forward). Neither effort worked. I had to end up calling instead.

AstroBoy

Noise complaint GPS location was imprecise. House number was 9 off. The app does not allow you to manually enter or correct the address. When I realized the service address was wrong I deleted the request but I received an email saying that the police completed the request. Was a visit made to the wrong address? The app is convenient and great. Kudos to New York City government.

Ken Wong

The app designer needs to learn a few things about New York City. Not every request has an address. If an abandoned car is parked under the bridge, how would you put in a service request for that? If the motive is to keep NYC clean and operating, more thought needs to be put in on all the little aspects to help citizens be the eyes and ears of the agencies involved. That means fewer taps and more automated location gathering as soon as a citizen is ready to put in a request.

A Google user

I just tried to enter a no hot water complaint specific to a residential facility's mens room shower; when I tried to enter correct location data, the GPS prompt moved further down the street the other way! Data fields are deliberately vague, & without option to refine a request! There's no excuse in the greater good's sakes for this kind of ineptitude in coding an app! Most pulldowns from a given prompt get nowhere, and logically disable detail entry that would have a plaintiff seeing action.

Dan Jo

We should be allowed to cancel a request if a situation has changed. After submitting a deiveway complaint the car owner came and drove off. Police dont need to show up after car is gone.