IDS Service Mobile
IDS Service Mobile App
App info
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App description
Android App Analysis and Review: IDS Service Mobile, Developed by Constellation Dealer. Listed in Business Category. Current Version Is 25.6.0, Updated On 28/05/2025 . According to users reviews on Google Play: IDS Service Mobile. Achieved Over 11 thousand Installs. IDS Service Mobile Currently Has 103 Reviews, Average Rating 1.8 Stars
Wouldn’t it be great if your service technicians could perform their key daily tasks from anywhere in the dealership? Thanks to the IDS Service Mobile App, they can!Our Mission is to provide an end to end mobile solution that enables dealerships to find new ways to save time and generate more revenue by innovating, automating, and creating unrealized efficiencies through our intuitive and easy to use app that will keep your techs in their bays turning wrenches.
This app is fully integrated with the IDS Astra dealer management system and works on all devices running Android version 7 or later.
With this app, you will be able to:
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- Increase technician productivity. Get your technicians to clock in and out of labors, update work orders, move between jobs and take relevant photos on the go and automatically attach them to the WO.
- Accelerate checkouts. Take credit card payments and signatures from anywhere in the dealership to get your customers in and out faster.
Here’s what our customers had to say:
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“We can provide service to our customers right on the spot, without having to go back and forth to a computer, which is a huge plus for us.”
- Jeremy Ketelsen, Ketelsen RV.
“One of the features we liked about the IDS Service Mobile App is the ability to take pictures of units, engines and parts, which we can then attach to specific jobs and warranty claims. It allows us to increase the efficiency of our warranty process and gives visual history of a unit or part when it enters the dealership, removing any possibility of future discrepancies.”
- Carly Poole, Buckeye Marine.
We are currently offering version 25.6.0. This is our latest, most optimized version. It is suitable for many different devices. Free download directly apk from the Google Play Store or other versions we're hosting. Moreover, you can download without registration and no login required.
We have more than 2000+ available devices for Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet ... with so many options, it’s easy for you to choose games or software that fit your device.
It can come in handy if there are any country restrictions or any restrictions from the side of your device on the Google App Store.
What's New
- Usability Enhancements
Rate and review on Google Play store
Total number of installs (*estimated)
Estimation of total number of installs on Google Play, Approximated from number of ratings and install bounds achieved on Google Play.
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Recent Comments
Kreig Schnetzer
Horrible horrible product. Constant "you forgot to log out" messages and red symbol over the clock in/clock out button. Did I mention that u can type for about 30 seconds and then it freezes and you lose everything. You contact them and it doesn't matter if its the mobile app or the PC version, they blame your phone/tablet or your wifi. Noone has a clue there If they don't blame your devices, they say they're working on a patch for YEARS to fix it and it never does
Jake Sledge
This app has potential, but too often, it will not let me sign in. I can't finish my work as a result and sometimes can't get paid until it lets me log in. I do troubleshooting for a living, and I know to force close the app, restart the phone, and sometimes uninstall the app. These have never worked for me. IDS has literally affected my paycheck on multiple occasions. Hopefully, they fix their issue, but until then, I have to give them a 1 star rating. It should be .5 star.
grasslover28
For the love of God, will y'all please fix this app. Costing valuable time and money being a flat rate technician when every single time you pick it up and take a picture or flag a job or punch on something it is crashed again with no connection. Have to either close the app open it back login again then research my work orders to find where I was at or have to disconnect the Wi-Fi and then reconnect it and then refresh it and then start over. Spend more time getting app to work than working.
Josh Barnes
Extremely slow and unstable. Constantly logs out. Fails to connect. Fails to login. Photo uploads fail half the time which requires backing completely out to the homepage to retry. Job lines not already scheduled to a tech can only be searched using VIN. I probably lose at least an hour a day waiting on or fighting with IDS.
Travis Richmond
Unfortunately, I have to use this app 5 days a week for work and it is awful.This app doesn't deserve 1 star, it deserves 0 stars. Lock your device for more than 30 seconds? Loses connection and MUST be restarted to regain it, and the best part is every time it happens it has the audacity to say that YOU forgot to log out. No app, you disconnected for the 10th time this hour, I didn't forget anything. If you are a dealership looking for software STAY THE HELL AWAY FROM THIS SAD PILE OF GARBAGE.
Grrritz Snevets
This app is glitchy and needs alot of work done to the wifi. Keeps saying no wifi connection when the app is left open and the screen is locked then unlocked. It should just automatically connect or stay connected when the apps open and the cell is sleeping and woken up. Plus it should work alot better with android. Time to go back to the drawing board gents
Erik Bohart
This app is absolute garbage... edit: after being stuck using it for over five years now, this app still belongs in the dump. I waste so much of my time on this damn app. Have to log in minimum of 50 times a day, sometimes loosing pictures and stories so i have to start over. Out of a 8 hour day atleast 1 to 2 hours a day go into dealing with the apps issues. Would give zero stars if I could.
Chris McCorry
Logs me out continuously. Cant even log off have to restart the app each time. While typing or even navigating tells me that it "cannot retreive mechanice info". Lately after uploafing photos it tells me that the files wherent downloaded wither i back out from upload or the job line. Adding lines myself is a hassel since i can only access the cause line when i add it. Doesnt allow me to edit said added lines when going in to clock the line.