o2 my Service
The o2 my Service app helps you to clarify questions and problems easily.
App info
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App description
Android App Analysis and Review: o2 my Service, Developed by Conntac GmbH. Listed in Tools Category. Current Version Is 1.27.2, Updated On 15/04/2025 . According to users reviews on Google Play: o2 my Service. Achieved Over 1 million Installs. o2 my Service Currently Has 13 thousand Reviews, Average Rating 4.1 Stars
Die o2 my Service App hilft dir dabei, Fragen und Probleme rund um deinen Internet- und Mobilfunkanschluss selbst schnell und unkompliziert zu klären.Analysen
• Automatische Problemerkennung
• Keine Wartezeit
• Direkt zur richtigen Anleitung
Interaktive Hilfe
• Automatische Problemlösungen
• Verständliche Erklärungen
• Intelligente Rückfragen
Kontaktaufnahme
• Den Kundenservice über die App kontaktieren
• Übermittlung der Analysen zur schnelleren Bearbeitung in der Hotline
Einrichtungsassistent
• Erinnerung an das Aktivierungsdatum
• Erkennen des Routers mit Kamerascan
• Scan der Zugangsdaten und Freischaltung des Internetanschlusses
• Erkennen der WLAN-Daten und automatische Einrichtung der Verbindung
We are currently offering version 1.27.2. This is our latest, most optimized version. It is suitable for many different devices. Free download directly apk from the Google Play Store or other versions we're hosting. Moreover, you can download without registration and no login required.
We have more than 2000+ available devices for Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet ... with so many options, it’s easy for you to choose games or software that fit your device.
It can come in handy if there are any country restrictions or any restrictions from the side of your device on the Google App Store.
What's New
Unterstützung der AVM FRITZ!Box 5690 Pro
Rate and review on Google Play store
Total number of ratings
Total number of active users rated for: o2 my ServiceTotal number of installs (*estimated)
Estimation of total number of installs on Google Play, Approximated from number of ratings and install bounds achieved on Google Play.
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Recent Comments
Mina Wuest
Forces you through router configuration while the problem is the quality of the internet connection. I put the SIM in my phone because the O2 router doesn't even find the inserted SIM while troubleshooting. I worked in IT since 1998 an know how to close out failure points. In my case, completely useless!
Rinat Tyumenev
Very limited choice of settings that can be set up. Web interface has 10 times more, not clear why this app is needed at all. I only used it, because port forwarding set up is buggy on router and I can't delete a rule using web interface. Thought through this app it might be different, but no. This app has only 3 functions, reboot reset and set up wi fi.
Peters Nukks
Awesome, easy and very fast! Better than expected experience and I do not need to wait for someone (technical staff) for hours.
Laura Folgheraiter
It would be fine if it actually helped with solving problems. I haven't been able to activate my new DSL line despite o2 is inviting me to do it through the app. There's no such function here and now I've been calling customer service multiple times without solving much, while being treated quite rudely too. My review extends to the overall o2 service: not very recommended, especially when having a decent and reliable internet connection is so necessary today.
A Google user
Kind of useless because after I go through the whole process with the app, at the end I had to contact the customer service which I had to go through the same processes again. Only the difference is guided by a not so kind and friendly customer service. But if you contact the customer service number directly, they will somehow guide you to use this app and won't put you through directly. Tried few times already with the same result. Thank you and have a nice day.
Emre Uzunoglu
It's a good app that takes you through the steps of installation. However, if you set it up in English, and you reach the stage where you need to give the MAC address, it still tells you to call the German language service making the job difficult. O2 also has an English service number. If the user is set to English, the number to call should also direct to the English service number.
Eric
Well yeah. Crashes every 2nd time after selecting Mobile. Also it says my device's mobile data is disabled although I wanted to send a report that the network 2G is down with the app. By the way the 2nd non O2 SIM is working fine, so it's not that. Did it now in the website...
Avro Lancaster
App might be fine, but the forced migration from Virgin to o2 has not been totally smooth. No interruption in service or anything.... But they cant get MY number from Virgin, which Ive had years, to be the Prime number across o2 services (there is some random number in its place) so I cant sign up for any deals or offers despite me being the main account holder, and one other acccount (i sort my Mothers mobile for her) is correct, and CAN get the offers. Also annoyed they offered 6 mths free D+