Universal Assistance

Universal Assistance

Travelers Assistance - Caring for your trip. Caring for your World.

App info


6.8.0
April 01, 2025
Android 5.0+
Everyone
Get Universal Assistance for Free on Google Play

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App description


Android App Analysis and Review: Universal Assistance, Developed by Universal Assistance. Listed in Travel & local Category. Current Version Is 6.8.0, Updated On 01/04/2025 . According to users reviews on Google Play: Universal Assistance. Achieved Over 677 thousand Installs. Universal Assistance Currently Has 7 thousand Reviews, Average Rating 3.0 Stars

Born 40 years ago, our company has been providing comprehensive assistance services to travelers ever since. Our global operations serve customers across five continents through our 24/365 multilingual call centers located across the world. Starting March 2018, Universal Assistance is part of Cover-More Group, the travel assistance and travel insurance division of Zurich Insurance Group.

In the event of a health mishap, legal problem, loss of luggage, passport or documents, a simple phone call sets into motion the most state-of-the-art assistance system.
We are currently offering version 6.8.0. This is our latest, most optimized version. It is suitable for many different devices. Free download directly apk from the Google Play Store or other versions we're hosting. Moreover, you can download without registration and no login required.

We have more than 2000+ available devices for Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet ... with so many options, it’s easy for you to choose games or software that fit your device.

It can come in handy if there are any country restrictions or any restrictions from the side of your device on the Google App Store.

What's New


We have renewed our App to bring you the latest in technology: now you can get useful recommendations for your trip using artificial intelligence with ChatGPT.
Wherever you go, we will be close: request your medical assistance 100% online by answering our triage or call us by Wi-Fi.
This release includes:
- Travel Tips powered by ChatGPT
- Mobile medical self-assistance
- Mobile credential + QR code
- Medical Telecare
- Wi-Fi Call
- VIP Delay
- Reimbursements
- Useful tools.

Rate and review on Google Play store


3.0
6,914 total
5 45.0
4 3.0
3 5.0
2 5.0
1 42.0

Total number of ratings

Total number of active users rated for: Universal Assistance

Total number of installs (*estimated)

Estimation of total number of installs on Google Play, Approximated from number of ratings and install bounds achieved on Google Play.

Recent Comments

user
Enzo Rossi

Hard to use, lack of concise information, badly optimised, need to do so many things on the browser that the value is very limited. Chatbot implementation is a gimmick, clearly some manager who has never interacted with a user decided that.

user
Hugo Ramon

Great app, I just had trouble with entering the voucher number. It redirected me to the customer support. But aside from that, everything is great.

user
Nicolas Ceballos

Contract is stupidly badly written. They will find ANY excuse to not pay. App works bad. Phones posted don't work and they tell you any weird random thing to not let you get paid. Not recommended at all. Shame on this app and company.

user
Augusto Gutú

Assistance while traveling is limited. Call in numbers don't work, when somebody finally takes the call takes they will find any excuse not to pay. Do not rely on them.

user
Barbara Beltran

Wifi call sucks, and Canada is not available for normal phone calls. I wanted to describe my symptoms and it didn't allow me to go forward.

user
Sonia Ham

I don'r get why have a bot, if you are going to recieve vague answers, and then be told that what you just did is not covered by the insuarence. Also, the links given don't work.

user
Francisco Baylac

Requested medical assistance theough the app and got a quick reply (at least much quicker than all my past experiences with different insurance companies)

user
Eugenia Viegas

Horrible, keeps crushing. They tell you to use the app to see de details of your policy and it doesen't work